PLEASE INSPECT YOUR ORDER BEFORE SIGNING FOR THE RECEPTION OF YOUR ORDER AND NOTE ANY DAMAGE.
Transit time
Your order will be shipped in the corresponding days of the shipping method you have chosen. Normally, transit time is 3-5 days, pending we have the products in stock but some area take more time. If the product you have ordered is not in stock, we will contact you. Some products are special order only. We will contact and inform you of the incurred delay. When your order is shipped, we will send a tracking number by email.
Shipping
Your order will be shipped to the credit card owner ONLY and please make sure the address provide is the same as your bank. We reserve the right to cancel your order if the shipping fees are higher then our system as been provided. We will noticce you the new shipping amount. Our system will mostly provide the right price but some remote destination, multi-products cart, oversize and some heavy order will require overcharges. We always choose the most economical shipping method so that prices stay low. Shipping fees will vary depending on your location, destination, size and weight of your order. Please contact us if you have any questions regarding shipping and shipping prices.
For further information contact us at the contact us section.
Returns
For online orders :
All exchange of online orders must be made within fifteen (15) days following the reception of your order. In case of shipping damage, it is of your responsibility to immediately advise the transporter. Shipping fees and the return shipping fees are at the expense of the client and are non-refundable. You electronic bill is required as proof of purchase.
Price error, description error and printing errors
We reserve the right to cancel, cancel an order if a price is inaccurate, if the actual shipping price exceeds the price evaluated by our system, if a product description is incorrect and if the amount in inventory is insufficient. In the event of an order cancellation, we will contact you.